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We at Connection Channel take pride in our risk-free purchase policy. We want
you to be 100% happy with your purchases. If for any reason you are unhappy
with your purchase, please contact one of our Customer Service representatives
by e-mail or phone. They will be happy to assist you in resolving your concerns.
Customer Service E-mail: customerservice@connectionchannel.com
Phone: (561) 364-2212 from 9 am to 5 pm EST on weekdays. Defective
Merchandise In the rare instance that your gift/purchase is defective, we
will be happy to replace it at no additional charge to you. Please contact a customer
service representative so they can find the perfect resolution to any situation. Returns
If you wish to return the product for a refund (less shipping & handling
of course) , its as easy as 1-2-3:
 | Contact
our Customer Service team to get an Authorized Return Number. |  | Send
the product back to us, with the Authorized Return Number (ARN). Please return
the item in the same packaging as when we delivered it to you if possible, within
30 days of delivery. |  | Upon
receipt, we will respond to your request for an exchange or issue a refund. |
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