Personal Information

We at the Connection Channel respect your desire for privacy when you visit the Connection Channel web site. We recognize your need for appropriate protection and management of personally identifiable information you share with us, such as name, address, telephone number and email address. We hope that the following provides you with the information you need to be reassured about our use of your information. By using our site, you consent to the collection and use of this information by Connection Channel.

The information gathered from the forms you fill out is used only in one of three ways:

1. to provide you with information about products, services, news and events;
   
2. to allow you to purchase products; and
   
3. to gather broad demographic information about user trends.

The Connection Channel will not collect or retain any personal information such as your name, unless you choose to provide it. If you provide this information, the Connection Channel may retain and use it to better address your needs. We want to understand your product preferences and determine how Connection Channel products and our web site can be improved.

There are times when we may collect personal information from you during promotions and special events. It is our intent to inform you before we do that and to tell you what we intend to do with the information. You will have the option not to provide the information. The Connection Channel will from time to time administer surveys from the site in which we ask you for demographic information and opinions; these surveys are optional and allow for you to "opt out" of future mailings. We do not ask you for contact information in regards to survey data. We use the data to better understand the needs of all of our customers.

Disclosing Information

We do not sell, rent or trade your name or personal details to other organizations unless you give us your permission to do so. We make every effort to keep your information accurate and up to date. If, at any point, you think we may have inaccurate information about you, you can log on to our web site, go to your account information and make any changes to your information.

Technical Information

The Connection Channel web site automatically collects certain technical information when you visit the Site or download information therefrom. For example, our Web server automatically gathers the information passed along by a web browser that references the Web URL from which you linked. This information is used by the Connection Channel to identify broad demographic trends that may be used to provide information tailored to your interests, but does not include specific personal information.

IP Addresses and Browser Type

Our web site logs your computer's IP address and browser type, but we do not link this data to anything that can personally identify you. This means that a user's session will be tracked, but the user remains anonymous. We log this information so that we can monitor customer traffic patterns and site usage. This helps us constantly improve the design and layout of the Connection Channel web site.

Cookies - When and How We Use Them

When you view our web site, some information in the form of a "cookie" may be automatically stored with your browser on your computer. This allows us to customize our web site to the specific interests of our visitors. Cookies will also keep track of your shopping cart, which will deliver content specific to your preferences. The Connection Channel cookies do not contain any personally identifiable information nor will our programs extract any information from your computer.

Most Internet web browsers are set to automatically accept cookies. However, if you do not want cookies sent to or stored on your system, your Browser will allow you to change your system’s response to cookies, i.e. delete them from your hard drive, stop them from being stored or even warn you before a cookie is stored. You should refer to your browser for instructions

Security

We, at the Connection Channel, guarantee we will take all measures to try to protect the information you share with us from unauthorized access or disclosure. Our web site secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, address, so that it cannot be read as the information travels over the Internet. It is then decoded when it gets to us. SSL encryption is active in all areas where customer information is requested. You can check to see that you have entered an SSL-active area by looking in the lower left-hand corner of your screen. If you see an unbroken key or a closed lock (depending on your browser), you will know that SSL technology is in place and ready to encrypt your information.

You can also check by looking at the URL line of your browser. When you are in an SSL-active area, the first letters of our web site address will change from "http:" to "https:" (the 's' stands for 'secure').
We also use strong security measures to protect the loss, misuse and alteration of your information under our control.

Choice/Opt Out

The Connection Channel web site provides users the opportunity to opt-out of receiving communications from us and our partners, at the point where we request information about you, the visitor. Also, we send all new customers a thank-you e-mail. Established customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

This site gives visitors and customers the following options for removing their information from our database to not receive future communications or to no longer receive our service.

1. At the time you register with the Connection Channel, enter a contest, or purchase a product, as examples, you are given the choice of participating in periodic mailings, and may choose not to.
   
2. If you are already on our e-mail list and no longer want to be contacted by the Connection Channel, or its business partners, please click on this link.
   
3. You can also send an e-mail to remove@connectionchannel.com, and just put in the header remove, and we will handle it.

Changes to Policy

The Connection Channel privacy policy is subject to change. If we decide to change the way we collect, use or share information, we will take commercially reasonable steps to notify members by way of an e-mail that explains the changes and gives visitors and customers the choice as to whether or not we may use their information in the new manner.

Should you have other questions or concerns about these privacy, security, terms and conditions or opt-out policies, please contact us by e-mail at customerservice@connectionchannel.com.